Capability Framework

“Every job can be described in terms of key behavioural capabilities. This means that they can be used for all forms of assessment and evaluation, including performance appraisal, training needs analysis, recruitment and career planning and development.”

About Capabilities

A capability is an attribute, knowledge, skill, ability or other characteristic that contributes to successful job performance.

Behavioural capabilities are observable and measurable ‘soft skills’ (e.g., teamwork, cooperation or communication).

Lists of behavioural capabilities provide us a common language for describing how people perform in different situations. They describe how we undertake activities, such as manage our jobs, our homes or our lives generally, and the behaviours we use, for example in decision making, information gathering and strategic thinking.

AbilityMap’s Core Capabilities

The behavioural capabilities that form the framework of the AbilityMap system fall into 8 categories;



Team Work

Problem Solving

Planning & Organising

Managing People

Initiative & Enterprise


The Importance of Capabilities to Business

The AbilityMap capabilities clearly set out for staff and managers the behaviours that are required in each area of the organisation in order to be successful. This helps managers understand what is expected of them and gives them greater clarity about their team, and the individual roles within.

Understanding the behaviour that other areas of the organisation see as essential to effective performance also helps us to improve how we work together.

Competency Behavioural Indicators

Each of the AbilityMap competencies has an associated set of behavioural descriptions for each performance level; Highly Competent, Competent, Marginal and Low. These descriptions are an integral part of the Job Fit Report.