3Sixty Insights

3Sixty Insights #HRTechChat: Informing Artificial Intelligence

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For this episode of the #HRTechChat video podcast, AbilityMap CEO and Co-Founder Mike Erlin and Mike Bollinger, vice president of strategic initiatives at Cornerstone OnDemand, join host Brent Skinner to discuss a crucially important area of focus: at this still-early stage of its development, helping to ensure that we inform artificial intelligence with the best human-centric data possible. After all, most of us would like to think that the behaviour of AI, as it grows eventually to an exceptionally high level of sophistication and begins to take over higher-level decision-making, will continue to reflect what we hold dear as “humanness.”

Another way of putting this is to say human empathy is critical to the development of AI. And, in an irony that was lost on none of us, when Erlin’s wife — unaware we were recording — entered the frame of his video camera several minutes into the episode and stopped to say hello, she inadvertently broke the ice for us. From there, the conversation gathered momentum in the organic way we all hoped it would….

This episode is deep, and this introduction to it falls far short of the extent of the conversation. I highly encourage readers to view it.

The #HRTechChat Series is available as a podcast on the following platforms:

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